American Heart Association online courses
Recommended Minimum Computer Requirements
Bandwidth 512 Kbit/s bandwidth
Connection Broadband/T1/Cable/DSL
Operating System Windows XP/Windows 7, MacOSX
Processor Speed 2 Ghz Pentium 4
RAM 768+ MB RAM
Web Browser IE 7+ FireFox 2+
Plug-Ins Adobe Flash Player 10.1
Speakers/Headphones Required
Printer For completion certificate/CMEs
Mac Compatible See individual web page
Plug-ins
Flash Macromedia Flash (latest version), available for free at www.adobe.com/downloads
QuickTime QuickTime Plugin (4.0 or above) If Quicktime is your preference, you can download the latest version www.apple.com/quicktime/download
Adobe Acrobat Adobe Acrobat Reader (latest version) - Available for free at www.adobe.com/downloads
Troubleshooting Tips
Recommended Settings How to change your settings
Javascript must be enabled
To enable JavaScript in Microsoft Internet Explorer, perform the following steps:
  1. From the Tools menu, click Internet Options
  2. From the Security tab, click Custom Level
  3. Scroll to Scripting of Java applets, click to select enabled. Click OK
  4. Relaunch your browser
Browser must be set to accept cookies
In Internet Explorer, go to Tools - Internet Options. Click on the Privacy tab and set Privacy Setting to Medium.

In Mozilla Firefox, go to Tools - Options. Check the box to Allow Sites to Set Cookies under the cookies section.
Browser must be set to check for newer versions of stored pages
In Internet Explorer, go to Tools - Internet Options. Click on the Settings button and set Check for Newer Versions of Stored Pages to "Every Visit to the Page".

In Mozilla Firefox, type about:config in the address box and hit enter. Scoll down to browser.cache.check_doc_frequency, right click to modify and change frequency to 1.

Your Pop-up Blocker Disabled
  1. Open Internet Explorer
  2. Click on Tools, mouse over Pop-up Blocker, and click on Turn Off Pop-up Blocker (if the option says turn on Pop-up blocker, then disregard)
  3. The Pop-Up Blocker will now be turned off
Privacy Service Settings:

For Users with McAffee Security Center. You must add our site to your "Allowed Web Sites" and "Accept Cookies Web Sites".
  1. Open McAffee Security Center
  2. Click on Privacy Service, Configure Privacy Service Options
  3. Choose the "Allowed List" tab and type www.onlineAHA.org in the URL text box
  4. Choose the "Cookies" tab and type www.myonlineAHA.org in the URL text box