PLEASE NOTE
In the following statements, "shipping" refers to orders arriving at their destination address via a third-party carrier (e.g. FedEx, United States Postal Service). The time frames provided are to be used only as a guideline for these third-party carriers.

SHIPPING RATES:
ACTNT.com will automatically configure your shipping costs during the checkout process. All orders with a validated address will be shipped by the carrier chosen in your shopping cart. 

Note: Certain items may require an additional handling charge. The amount of these charges will be listed with the product and in most cases, be automatically added in your shopping cart.

PROCESSING TIME:
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the review by our Credit Card Department, it is sent for shipment. Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment. If the
item(s) on your order are in-stock, we will ship them as soon as possible. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory.

TRANSIT TIME:
Federal Express
FedEx Ground: 1 - 5 Business Days
FedEx 2Day: End of 2nd Business Day
FedEx Standard Overnight: End of Next Business Day

FedEx Priority Overnight: Morning of Next Busines Day
Unites States Postal Service
USPS Ground: 2 - 9 Business Days

USPS Priority: 2 - 3 Business Days

USPS Express: Next Business Day

TOTAL TIME FOR DELIVERY:
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.

If you decide to return your order, shipping charges are not refundable. All returns must have prior approval and meet our refund policy on our Company Policies page.

WHERE ACTNT.COM SHIPS ORDERS:
ACTNT.com offers shipping to all United States addresses including Alaska and Hawaii, APO/FPO, Puerto Rico, Guam, the U.S. Virgin Islands and Canada.
Note: A surcharge may be added for orders shipped to Hawaii, Alaska and all United States Protectorates. All shipments to Canada will be considered international and additional shipping charges will be added to the original order.

For APO/FPO addresses, please enter APO/FPO in the city field, the applicable code in the state field (AA/AE/AP) and your APO/FPO zip code.

Shipping restrictions are as follows:

P.O. Boxes and APO addresses will be serviced by the United States Postal Service.
Due to postal regulations, any order that weighs more than 70 lbs. or exceeds certain
dimensions cannot be delivered to P.O. Boxes or APO/FPO addresses.
ACTNT.com cannot ensure that orders to APO/FPO addresses or to any United States
Protectorate will be delivered within the Standard service window of 3 to 7 business days.

P.O. Boxes and APO/FPO addresses are offered the Standard service option only.

ORDER TRACKING AND DELIVERY:
If your order is shipped by UPS or USPS, you can track your package as it makes its way to its final address. When your order has been shipped, you will receive an e-mail shipping confirmation with a tracking or delivery confirmation number. To track your order, go to the carriers Web site and enter your tracking number.

To check on the status of your order if it has not yet been picked up by the carrier, send an email request, including the Order ID# to sales@actnt.com and someone will respond promptly.